About the course

Nalpeiron University is your one-stop guide to mastering customer engagement with the Nalpeiron Growth Platform. Each track is tailored to your role — whether you’re working trials, managing renewals, onboarding new customers, or configuring your account settings. This course doesn’t just show you where to click — it shows you what to do, when to do it, and why it matters for your business outcomes.

Part of the Nalpeiron Growth Platform

The Nalpeiron Growth Platform seamlessly integrates Zentitle’s agile licensing capabilities and Zengain’s actionable insights, providing a clear and data-driven approach to software monetization, sales prioritization, and customer retention. The platform seamlessly integrates cutting-edge software licensing and entitlement management with powerful customer success and growth tools, creating a unified solution that drives sustainable growth across teams and throughout every stage of the customer lifecycle.

Course Curriculum

1 Chapter · 5 Lessons

  1. 1

    Zentitle University Orientation (Customer Support and Success)

    1. (Included in full purchase)

      Welcome to Nalpeiron (for the Customer Support and Success team)

    2. (Included in full purchase)

      Zentitle Overview

    3. (Included in full purchase)

      Lesson 1: Customers, Contacts & Entitlements Essentials

    4. (Included in full purchase)

      Lesson 2: Managing Trials, Upgrades, and Renewals

    5. (Included in full purchase)

      Lesson 3: End User Portal & Offline Activations

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